Currently, on average, there is a new Satcom order coming in every 1.5 days, ranging from matters as small as shipping out a few SIM cards to the on-site deployment and assembly of a Very Small Aperture Terminal (VSAT) terminal. Procuring and setting
up such services is complex and requires specific skills and experience that not every EDA Member State enjoys. Using the ESM means individual users do not have to run their own bidding processes while taking advantage of an efficient pay-per-use
solution where members pay only for the ESM services ordered. The process is simple. After a customer defines its Satcom requirements with the ESM, these are communicated to the ESM contractor for a straightforward offer. If it requires CIS, this
can lead to a mini competition between the ESM’s two CIS contractors to win the proposal. The ESM then checks and evaluates the order and it falls to the member to decide whether to accept it. Once an offer is approved, the ESM confirms the
request for delivery.
Needless to say, speed is of the essence in this kind of business. A requirement the ESM can perfectly cope with: the ESM team’s record for setting up a satcom link – from request to actual uplink to the member state – is 72 hours!
More information on the EU Satcom Market are here and here.
*Today, the ESM counts the following 33 members (EDA Member States, EU CSDP missions & operations, and EU agencies and bodies): Austria, Belgium, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxemburg, Poland, Portugal, Romania, Spain, Sweden, Slovenia, Republic of Serbia, European Peace Facility (covering all military missions and operations), EUCAP SAHEL Niger, EUCAP SAHEL Mali, EUAM Ukraine, EUCAP Somalia, EUMM Georgia, EUAM Iraq, EUBAM Libya, EUPOL COPPS, EUAM RCA, FRONTEX and the European External Action Service (EEAS).