”Life is not an IKEA catalogue”, goes the joke in parody videos online as a large dog urinates on the carpet of an immaculate bedroom. But the catalogue of the popular Swedish furniture maker is an excellent way of understanding how EDA’s EU SatCom Market project works. 

EU governments, militaries and other users can browse and select from a variety of SatCom services and equipment to obtain what they need in support of a specific task, be it operations in the Sahel or secure communications during a high-level summit meeting, says Heinrich Krispler.  

“Whether it’s a centralised phone system, satellite terminals, or a subscription for broadband internet, the process is designed to be user-friendly, fast, cost-effective and efficient,” he asserts. “If a desired item is not listed in our service and price catalogue, EDA conducts market research and feasibility studies to provide exactly what the customer requires.”  

Customers can choose from a plethora of services, such as raw bandwidth in various frequency bands (L, C, Ku and Ka), satellite phones, and many more. Each service is detailed with service features, terms and conditions and a price tag, ensuring transparency and ease of selection. This approach not only streamlines procurement but also ensures competitive pricing by regularly updating the catalogue and maintaining a thorough market overview.  

Since its inception in 2009, the EU SatCom Market project has grown significantly, now involving 36 contributing members. It supports various missions and operations, including those in Ukraine and other Common Security and Defence Policy (CSDP) missions and operations. “For example, broadband communications and a restricted CIS infrastructure between Brussels and EU training missions are facilitated through this framework,” Krispler explains.

‘We lower prices where we can’  

One of the reasons for the success of EDA’s project is the high demand for reliable SatCom services in areas where terrestrial networks are unavailable or unreliable. Satellite communication has proven to be a vital alternative, offering consistent service worldwide, including in remote and challenging environments.  

It is also cheaper to work through EDA and shows one of the classic benefits of EU defence cooperation. “We are one of the largest satellite customers in Europe, so we can obtain the best prices for Member States. They would not get that by own contracting directly,” Krispler says. “Perhaps like IKEA, we are hard to beat on price,” he says.  

“We allow commanders in the field to make quick decisions based on real-time data,” Krispler says. “To give you an idea, drones connected via satellites can provide immediate surveillance results, which are then integrated into the common operational picture and lead to information and decision superiority. That’s the kind of rapid information exchange that really makes a difference in the effectiveness of military operations,” he adds.  

 

  • EDA

    SatCom in operation during an EU mission in Niger

So, what is EDA’s role exactly?  

EDA acts as the project manager for the EU SatCom Market, coordinating through the contractors Telespazio France, Thales and Airbus and ensuring the smooth delivery of services. Krispler holds regular meetings with providers, manages the tender process, and ensures compliance with EU procurement laws. EDA also advises project members on the best services to meet their needs, conducting meetings to define requirements.   

An EDA web-based platform that Krispler and his team manage supports the entire lifecycle of an order, from request to delivery and payment of the services. Customers log into the platform and submit their orders. They are then validated and forwarded to the contractor. The system generates detailed order requests, feasibility studies, and pre-orders, ensuring that all services are listed with precise costs and specifications.  

Once an order for satellite services is placed, EDA manages the allocation of funds, invoice management, and payment processing. This approach means that services are always pre-paid-per-use, and payments are made promptly upon invoice acceptance by the project members. “What’s more, EDA tracks major issues, communicates with Member States, and provides regular updates on the service and price catalogue,” Krispler says.  

New constellations 

One of the significant achievements of the project is the standardisation and centralisation of SatCom services, which were previously fragmented and often costly. By offering a one-stop shop for various SatCom and CIS services, EDA has streamlined the process.  

EDA is focused on constantly expanding and improving the EU SatCom market project. This includes preparing for new tenders, updating procurement arrangements, and improving the service and price catalogues.   

“We are always looking to provide even more reliable and advanced SatCom services to support EU missions and operations, ensuring that communication is seamless, secure, and always available,” Krispler says. 

Recent advancements in satellite technology, particularly the development of Low Earth Orbit (LEO) constellations like Starlink and OneWeb, have revolutionised the availability and quality of SatCom services. These new constellations provide high-speed internet and support real-time communication, even in the most remote parts of the world. Medium Earth Orbit (MEO) constellations, as well as LEO, are crucial for military operations, where commanders need instant access to information and communication.

Ukraine is also seeking EU SatCom Market services, which Member States could sponsor and be partly refunded through the European Peace Facility. 

The project not only meets the diverse needs of EU customers and users, but also sets a benchmark in procurement and service delivery. “As the project continues to evolve, the EU SatCom Market project promises to play an increasingly vital role in supporting EU missions and operations worldwide,” Krispler says. 

EU SATCOM Market at a glance:

  • Reliable and secure satellite technology for Europe’s capitals and EU institutions
  • Services for military missions, intelligence, communication, and internet in the field 
  • More than 800 SatCom orders handled 
  • Project has 36 contributing members  
  • New contract has a higher ceiling of €250 million 
  • Telespazio was selected in 2024 to be the main contractor for SatCom services 
  • In addition, Thales and Airbus ensure the delivery of all kinds of CIS services   
  • Could be made available to Ukraine, with Member States as sponsors

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